Assessing Effective Factors on Job Satisfaction of Health Information Department Staff: A Review Article

Introduction: Job satisfaction has an effective concept for expressing employees’ assessment of the conditions in the workplace and its consequences. The Health Information department is considered as the most important reference for obtaining information related to patients, how to treat them, how to manage and perform staff in hospitals. The aim of this study was to investigate the effective factors on job satisfaction of health information management staff. Methods and Materials: This review article has been performed by searching Job Satisfaction, Hospitals, and Health Information Department keywords in domestic scientific databases such as Magiran and SID, and foreign databases such as: OVID, PubMed, Science Direct and Google Scholar searching engine. Results: The results showed that factors such as the incidence of various diseases and subsequent long absences, fixed, non-rotating and strict leadership, manager intervention in correcting the mistakes of the department staff and the uniformity and non-rotation of jobs have a great impact on reducing job satisfaction of health information staff.  Discussion and Conclusions: Increasing the job satisfaction of health information staff is very important because this issue can improve patients quality of health care and increase confidence in meeting health related needs. The findings of this study provide examples of work supervision and health information department manager support for department staff. These supervisions and protections must be specific, and if they are public, they can reduce job satisfaction.